I placed an order on Saturday 8th December 2018 for an exercise bike. Within about 10-15 minutes I got a telephone from an anxious customer telling that they had received a confirmation of my order by email from Viavito which contained all my personal details (which is how they knew how to contact me). They were naturally concerned that my purchase may be charged to them. I tried phoning Viavito but only got an engaged tone. I tried emailing them but got no response (it was Saturday). Since I was concerned about what security details and how widely Viavito had distributed them, I was forced to cancel my credit card as a precaution against fraudulent use. When I didn't get a response from them Monday morning, I phoned them late morning. They advised me that they would investigate the issue and would get back to me. That was four weeks ago. I'm still waiting. Since this was a serious breach of their responsibilities and duty of care under the Data Protection Act, I find their indifference to their legal responsibilities to customers a complete disgrace. It really doesn't matter how good their products may or may not be, they have demonstrated that they are not a company that can trusted with customer details and made no effort to deal with this customer's concerns and security breaches. I have awarded one star only because no stars is not an option.