Don't use Viagogo to sell tickets, it is a scam! On Thursday 31st May I listed two tickets, I uploaded the eTickets to their website, I received this email back: 'Thank you for pre-uploading your e-tickets. If your tickets sell we'll deliver them straight to the buyer.' Four hours later I received an email confirming that they had sold my tickets, and I received this email: 'There is now nothing else you need to do! We will take care of sending your pre-uploaded e-tickets to the buyer.' I went away for the weekend and came back this morning to three emails from Viagogo: 1. Your sale must be uploaded within the next 72 hours. (I'd already uploaded them when I listed the ad). 2. We are now looking for replacement tickets for the buyer, and may cancel your sale. In case of cancellation you will not be paid for this sale, and may be charged a fee. 3. We have taken over this order and you no longer need to fulfil. Please note that this means you will not be paid for your sale, and may be liable for any charges incurred in replacing the sale. I called their customer service line on Monday morning (hard to find so I Googled it) and after getting cut off twice, I spoke with Stephanie for 20 minutes - to be fair she did call me back when I was cut off again. She said that perhaps it was because this was my first time and I didn't understand the system, but I was responsible for printing and sending the eTickets, and that the e-Ticket upload I did before was just for the listing. When I then asked why I was emailed twice saying that 'There is now nothing else you need to do! We will take care of sending your pre-uploaded e-tickets to the buyer.' She said it was just an automated response and that they would charge me for the replacement tickets... Is it just me, or does this stink of a scam? AVOID VIAGOGO!