I bought 6 tickets for the Abu Dhabi F1GP. When I received the confirmation it showed that the tickets were for 2 days but only the date of the first day was mentioned. Called, was kept on hold for guite a while and told it was for 1 day only and was promised that they will ask the seller to make it for 2 days. Didn’t hear anything for a week and called again. Again kept on hold for a guite a while but then rest assured that the tickets were for 2 days. After that everything went smooth, was kept informed about the name change and the release of the tickets. At the venue also no hick-ups whatsoever. Viagogo is not a criminal organization as far as I am concerned, like I read in some reviews.