DO NOT USE THIS COMPANY It’s is an absolute rip off. It is not an authorised ticket agency but acts as agents to resell tickets. This website cleverly pops up when you search fir concert tickets . You basically have to pay the price the seller wants usually at least double the face value ( as in my case , paid £250 for tickets face value £102 ). You don’t know what seats you are getting till the tickets arrive ( 2 days before the concert for me) . Spoken to Viagogo , there is no chance of a refund as apparently all this is in the ‘small print ! And the fun doesn’t stop there after reading reviews many customers have been turned away from the venue as the tickets they had were invalid. I haven’t tested that yet but my tickets have arrived with the other purchaser named !!!! If they aren’t accepted I won’t hold my breath for any help from this dodgy bunch