Rolling Stones concert in Liverpool last night. Had what I thought was a ticket but it did not scan as it was too big - just an A4 piece of paper print off. After being denied entry I spoke to the ticket office at the venue (at first as there was no wifi I could not even show them I was genuine). They told me someone had already gone in on my seats so could not print off another version to get me in. In the end luckily they still had tickets available that could buy last night (so I paid out another £93 on top of the £163 already paid to Viagogo) so I did get in to see the concert. Now investigating it I am not even sure how I can start going about getting my £163 back - I am not optimistic I will be able to reading about what has happened to others. Cn anyone offer me any help?