Purchased tickets 2 years ago for a concert, delayed by covid. Tickets need to be replaced, can't download them again as the file is damaged or corrupted. Been trying for 6 weeks to get replacement tickets. Concert is tomorrow, now I have been told to wait until 12 hours before the concert as they are still trying to get replacements. So frustrated with the lack of customer service. They have my money so now they don't care.
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