Took my cat here after being referred from useless vets in Pets at home. My cat was mobile and aware and just wasn't eating. Of course because I work they saw a cash machine coming in. Was seen over half an hour later after being charged £154 for the consultation. An assistant took my cat for blood tests and after another 20 minutes I was told my cats kidneys where failing. I was devastated an had to make a decision based on now what I believe to be bad advice to have him euthanized. Oh believe me the forms where got faster than anything for me to sign my lovely cats life away. All I could think was how much I was going to fail him if I took him home an he passed away in pain. So the deed was done an I couldn't even bear to be with him when they ended his life. Next day I rang up an asked if he could be communally created and was devastated some more by being charged £65 for the privilege of him being taken with a job lot of animals to the furnace. all in all my distressing afternoon ended up costing me £305 plus £65 cremation and £33 for the look at by pets at home who I might add are others only interested in money. So so sorry I never read the reviews on here before making my fate full trip out that day.