Would not recommend vetsnow Hull under any circumstances , took my mini Dachshund there at a Saturday teatime , waited 30 mins or more to be seen, Saw the most superior vet, who told me she was a private vet not PDSA vet ,. to take dog home and make appointment at PDSA for the Monday , even though she said dog had heart murmur, at no time did she offer to admit or carry out any tests , when I asked for medication to help dog she refused , i rang again on the Sunday and the same vet was still on, the receptionist said the vet had told me what was the matter with the dog ,and to wait until PDSA opened Monday, I said I was concerned as dog seemed worse ,they said if I was worried I could ring back after 2 pm , this being 10-30 am, but they would put her in a cage out back but would not treat her, but she died before then, I complained to PDSA about lack of treatment, and they said they would take it up with vetsnow , Yesterday morning I received reply from vetsnow that reads like a fairy story, according to them they offered me fantastic treatment which I allegedly declined , also when I rang Sunday they offered the fantastic treatment again , which I also allegedly declined , so actually I seem to be responsible for my beloved dogs death not them , I am spending £113 pound a month on my other dogs treatment and there saying I declined treatment for my dog because it would have been free, I don't think so , an uncaring , staff , only interested in paying customers, they don't see some ones beloved pet only cheque books , I would give them minus 5 if it was possible