The vet was very good with my cats care and I was happy with how she dealt with him but I felt the receptionist wasn’t very friendly and her attitude offended me I understand they have a job to do but when your cat gets hit by a car late at night your thoughts are just to get him seen and I understand that sort of service doesn’t come for free but trying to pay £350 pounds at 2am isn’t ideal. There was never a doubt I wouldn’t settle my bill even if it was the next day. But her overall attitude wasn’t great I will be thinking twice to use haygate out of hours in the future.