I took my Yorkshire terrier here on a Sunday night she was I terrible trouble and in truth all they seemed interested in was taking my money and showed little if any compassion to the point that they wouldn't even euthanasia until they had taken payment yet when I asked for two minutes to see her I was told there wasn't time following on from this I had her cremated two weeks ago also with yourselves and was told I would be contacted when she was back which was a phone call that never came and because of this delay I called them yesterday evening to be told she was there and ready to collect I collected her in a nice casket engraved with her name which is now together with her sister who died a month previous who thameswood vets dealt with in a much more sincere process all the way through and made it easier to deal with the whole situation