Poor customer service. Paid in full for a mattress for my toddler, it arrived damaged and dirty from the courier, returned it (as Very don't arrange exchanges) and had to pay in full for another mattress to be delivered. Called to speak to someone to ask if you've recieved the return yet and worried when the next one will arrive as my toddler has no mattress and the woman on the phone didn't give a damn, might as well have told your online chat bot. £360 out of pocket, no mattress and NO APOLOGY! Disgusting! I left a trustpilot review, Kimberley and Dylan asked me to submit my order number which I did and now I've been ignored. DON'T ORDER FROM VERY!