We took delivery and installation of furniture for two rooms in our offices last week. At the start of the process of buying the furniture, I went online and was mulling over what to choose. I was delighted when the Live Chat popped up and I spoke with Lewis. He guided me through the planning and costing of everything, including chairs, and forwarded 3-D plans following the room dimensions I sent him. Naomi took over to arrange the delivery and installation and the superb customer service continued. The delivery men, who also did the installation - arrived promptly and were knowledgeable and courteous; they took away all the rubbish. A pleasant experience from start to finish.