Worst service imaginable. Twice no-one showed up, 3/4 times when someone did show up they didn't know what they were at my home for. Another time arrived to fit an alarm but didn't have the alarm on the van and the last visit booked for over a month I had to chase in the morning only to be told my stock wasn't in and had to rebook for another 2 weeks.. customer service is absolutely shocking, they have no clue what's going on and one guy (Kristian) tried to palm me off suggesting I keep the equipment and wouldn't have to serve a cancellation period.. Lost out on over a weeks work as had to book time off as did my partner and still having to book more time off due to more promises that my alarm will be fixed this week.... Could go on as this is just skimming the surface but sick of the whole situation.. if you have the chance, buy a different alarm from another provider, I wish I had.