BEWARE OF THESE SCAMMERS! BEWARE! Absolutely disgusted with this company, they take advantage and completely Mis sold this to my mum. The initial payment was a huge amount of money that was paid in 2 instalments on the understanding she was paying for the equipment and paying a monthly fee for them to monitor the system. After 18 months of deciding she longer would the monitoring as the prices went up a lot they then said they will be coming to collect the equipment!! This is disgusting as I could have bought her the ring alarm system for an awful lot less and for it to be monitored! This is being taken further as you are taking advantage of elderly people and scamming them out of money!! UPDATE Just received a call from these scammers to say he completely understands BS!! PLEASE PLEASE PLEASE do not use this company! We have a ring system with every device you can get and cost half the amount they ask for initially for the equipment you will never own. I wish I got this for my mum but instead she is now left hundreds of pounds down and absolutely nothing to show for it. I am heartbroken they have done this to my mum as she doesn’t have much money but wanted to feel safe.