Verisure Ireland have in my view the worst Customer Services I have personally experienced and that is including all the Banks/Utility companies/Rental companies/Retail companies/Online companies/Phone & Broadband that I have had to deal with over the years!
Alarm installed for €299. Worked for 6 days. Alarm would not work, their App dead in the water. Many emails, phone calls, texts. No one gets the help we need. Even emailed the Verisure UK contacts. Told it was with the Ireland On-boarding team. ~2 weeks later still no response. Cancelled the contract during the cooling off period, suddenly someone rings from Verisure wondering it they can help now... I told them take their stuff out of the house. They removed it.
Very unhappy experience and they are full of excuses. Still waiting for my Monthly refund and now they sent me a reminder they will try to take out money next money. You could'nt write this stuff!
10 months ago
Verisure UK has a
1.4
average rating
from
295
reviews
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