Avoid at all costs!!!!! These guys are big time scammers, the pre customer service is absolutely amazing and obviously necessary to reel you in but the post customer service is disgusting. If you end up having any problems with their equipment then good luck because it includes you being on the phone to them, on hold for what feels like a lifetime only to be told they have no engineers available or to book you an appointment and then no one turn up for the planned date without any notice or if your lucky you might get a call from them to cancel on you last minute. For the last three months our camera have not been working, the video doorbell is not functioning the way it should and we have numerous other issues, we went for all the high tech equipment, wireless with solar panels that turned out to be absolutely useless as the solar panels don't charge cameras properly so now they will need to be hard wired, basically we got the top package they sell. Changed our internet provider to Virgin Media, got WiFi extenders from TP Link but still issues with their cameras, they now realise its their equipment and not the internet thats a problem but can't do anything to rectify the issue as they really don't care! A massive waste of money for all that equipment and installation we paid for and then on top you get to pay a ridiculous monthly subscription charge. Stay well away!!!! Your better off getting a dog or asking your neighbours to watch the house for you.
1 year ago
Verisure UK has a
1.4
average rating
from
294
reviews
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