Being someone who like to see and feel the phyiscal products before purchasing, I stopped by Verifine's office in London on a recent trip to check out the eternity bands. Although the company is small, the customer service is impeccable. I managed to purchase and take away one of the two rings I wanted, and the other one had to be delivered a week later due to lack of inventory for my size. The second one came in time before my return trip to Hong Kong, so I'm wearing both rings along with my wedding ring now every day. They are absolutely beautiful, very delicate and classy! Throughout the purchasing & waiting process, the company kept me updated with ETA of delivery and inquiries were very timely addressed.