Owen Davies from Venn group matched me to a new vacancy, contacted the employer, sent over my CV and organised an interview. He supported me at every stage of the process, providing insights about the role which proved vital to my successful interview. He then supported me through the rather complicated sign-up process which required me to sign about ten documents, but Owen was there to hold my hand again and on the two or three occasions when I either wasn't sure what was required or there seemed to be a technical issue accessing or signing something, when I dropped Owen an email query, half an hour later the problem was fixed. Having supported me through the interview and starter process, and all the paperwork, he then explained the timesheet functionality and scheduling, so that I got the hang of it almost immediately. I have now got a wonderfully interesting, rewarding and well-paid job and it's entirely down to the support and work of Owen and his colleagues (in admin and payroll) at Venn Group. Five out of five!