I started contracting with Venn Group in 2008, they gave me my very first assignment however I took a break from contracting for a few years. Niki Holdich contacted me in the summer of this year to see what I was doing as she found my details on file. From the very start Niki was very accommodating and supportive and listened when I told her about my circumstances. She was very emphatic. Niki didn't make me any promises however she did say that she would be working on my behalf to find paid employment. Even when there wasn't anything on the books, she always took the time to listen to me, as I called often as I didn't want to be forgotten. I wasn't. I was offered an interview with Hammersmith & Fulham and attended however I wasn't in the right frame of mind and didn't think that the interview went well. I was going through a very personal situation which impacted on my performance. When I came out, I spoke to Niki and she was very comforting. I was quite emotional and she was very reassuring when speaking to me. I apologised because I felt that I had let her down; she didn't falter, her main concern was my well being and I thank her for that. Although I didn't get that assignment, Niki was still working silently in the background for me as she knew what I been through over the last few months. Out of the blue Hammersmith & Fulham contacted Niki and asked for me personally, I felt so overwhelmed. Niki has guided me through the contract process and has been with me every step of the way. I cannot praise her enough for the support she has given, and I start the new contract in two days, with a smile. Thank you Niki :-)