Phoned vans direct a bit sceptical about buying a van over the internet, but the chap I spoke to was very reassuring about their service. I placed an order with him on the Saturday and by Monday lunch time every aspect of my order was confirmed, colour, spec even gave me the reg number of my new van. The process from there was great, phone calls to let me know how it was all going and to arrange delivery, van delivered on time on the date stated and it was exactly what I ordered. V5 log book arrived 2 weeks later. Excellent service, good prices, I will definitely use these again