Shocking service. This company does not have a clue! You fully complete the on line application, fully pay for it and upload your proof of no claims etc. You then receive an email saying your on cover. Great!, well NO, you then receive a txt stating you need to contact them urgently by telephone. You then have to go through the complete application process again, even though they have all the information. All the while they are attempting to sell you policy upgrades! Eventually after about 30 mins you get your policy approved as per your on line application. Great the policy document arrive by email. A but wait, vehicle is STILL showing as un insured on ask mid. I called and was informed.... it takes 24hours to appear live - so much for road taxing the vehicle today then. 24hrs later, still not insured via askMid . AVOID THESE COWBOYS at all cost.