4+months and still waiting Nightmare, where to begin!!!!!. I ordered a Factory production vehicle to my specification in Aug 2019 and this was subsequently placed, I then recieved a phone call to offer me a better deal on a stock item they had at a great price. Great! you would thing, reserved the said vehicle with £500 deposit confirmed by email. I heard nothing for 2 weeks and then phoned and phoned and the phoned again only to be told somone would call ne back!. I finally spoke to them by pretendinf to be someone else and got through to the relevant individual. The information is "not good" he said the car I had placed a depsoit on had been given to someone else via the finance company. As you can imagine i was very disappointed, but he said there was another vehicle same specification just a different colour and same price, I of course said this was fine secured again with confirmation email. Guess what?, low and behold the same thing happened again. I did all the chasing, had to pretend to be someone else again and all for the same answer as before that this new reserved vehicle had been given to somone else at no fault of Vanarama. The only option for me now was to re-order Original factory spec (more expensive than offer) that I had ordered in Aug 2019. I am now at the same stage again that I have still not received paperwork or finance docs in regards to said new vehicle and had to chase this all again and Yes, you guessed it pretend to be someone else to get put through to speak to the right person. Anyone believe in Christmas miracles?, as I beleive I will need one to ever see this order. Regards Darren