Electric vehicle ordered (sales team ok until oder placed) . Then a trail of absolutely hopeless support, Phone calls asking for information that had already been supplied (3x). Various people ringing for documents already supplied. Electric point installed at my home (by a different company). Telephoned by dealer (VW) to discuss delivery. Then contacted by an arrogant manger to be told vehicle will not be supplied. I now have a (free -subsidised) electric charging point and no van !!!. Highly suspicious cock-up by this company, complete lack of sympathy and appalling service. DO NOT Recommend!!