So I order a number of items. Two rear windows, a 2x window fitting kit and some u seal for the window edges and two new door seals.
I thought postage was initially OK. Not the fastest but also not the slowest only to fine that the shipping had been spilling into two parcels. One DHL and one via the royal.mail. one arrived but not the other until later that day.
Again not a problem I thought until it turns out that the bonding kit and the u channel were missing.
I contacted the customer service that proceeded to ask me if I was sure that the items weren't there ( fortunately I do trust my own eyes to tell the truth) which is a little insulating.
I then had to wait another few days for the missing parts to arrive.
The items themselves are of a good quality but unfortunately on this occasion let down by the customer service and order fulfilment processes.
11 months ago
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