They were supposed to send me some details our in the middle of December. The letter did not arrive till the 5th of January. I sent the details of . Appointment arranged for somebody to come and see me. Yesterday I received a phone all confirming that I was the first appointment today. The salesman would contact me 30 mins before the appointment. 10.45AM I waited in all morning no phone call. I phoned up to find out when the salesman was coming. I phone you back immediately after I have spoken to him. No reply. 11.20 I phone back again same conversation. 12.01 I phone back again only to be told the gentleman gone to meet centrica about a gas leak all his appointments today are cancelled. At some time in the future we will make another appointment. If you can’t get the customer service on the phone I hate to think how good the compan are at fitting central heating boilers I