Called as hose kept coming away from machine every time I used hose and hole in hose . Jake was leaving quickly and I said has new hose been put on ? He said no - he didn’t know was a hole ? Should of been a service as booked as service and hadn’t checked it . Then changed it quick . Then used dyson straight after he left and hose cane away and blue sticky pad fell out . So still have problem as before fix done and felt just had a new hose fitted , but nothing checked / serviced . I rang him after to tell him re: hose still falling out and he said to cut some sponge out of filter and wedge it in? Not happy at all , previous years service thorough and repaired if needed .