I highly recommend use-IP to anyone planning a cctv installation. I found the use-IP, YouTube videos & online forum a great resource for information during my cctv research. I called use-IP and spoke to Gilly who answered all of my questions and gave me some great advice. She asked me to email in some pictures of my house and confirmed the suitability of my intended camera locations. I placed the order and the items were quickly dispatched and delivered to my home. This weekend, with the help of the use-IP ‘Mega thread’ I have finished the installation of my Hikvision cctv equipment and got the system up and running. I am very pleased with the results so far and just need to fine tune the settings and recording schedule. The picture quality is great both night and day and the IR recording in the dark is really quite impressive. Thanks to the team at use-IP for the excellent customer service and reassuring offer of support if I need in the future.