Spent roughly £110 online and to be collected in store. When the 2 pairs of shoes arrived they were both the wrong sizes. The size stated on the shoe boxes did not match the size of the shoes inside. When I asked in store to exchange them for the correct sizing the lady told me I would have to pay an extra £22 because it was "only an online offer" and that I would have to reorder them as they didn't have that size in store. So I sent them back, received a credit note and had to buy again online. Very, very disappointing as they were for my sisters birthday yesterday.