Scammers !! On Wednesday 23rd of January I bought an E-Gift card for the value of £40. This GiftCard was a 16th birthday present for a friend of ours. On Saturday 27th at around 16:37 in UA London Oxford Street W1D 1NU she tried to buy merchandise for a total amount of £36. Unfortunately the person behind the till told her the Gift Card didn’t work despite all the information being on the print : card number, PIN and barre code. He finally managed to scan the giftcard but told her there was only £4 on it ?!?!? How strange and suspicious if you ask me .... Being with just a friend at the time and no adult, she feels very vulnerable and thinks she has been scammed and will certainly never shop again in UA ! The voucher clearly worked ! Where are those £36 gone ??!! This is shocking and simply thief ! Customers service are being useless and not helping telling I need to contact the shop. The shop is not responding to phone call and not responding to email. We live 100 miles away from London. What do we do ?? Someone in UA London Oxford Street W1D 1NU has stollen £36 of our giftcard !!!