I ordered a dress in June 2022 expected shipping was initially end of August. They then kept changing the delivery due date online to October, then December, then January. I emailed several times to follow up and then asked for a refund after waiting 7 months for the dress. They declined the refund, which prompted me to contact Australian consumer affairs. They confirmed that their policy is illegal in Australia and that they should provide a refund. Chasing unicorns didn’t care. The dress turned up eventually and it was of such poor quality. I felt sick that they got away with taking so much money for something with such bad quality, and at the way I was treated overall. BUYER BEWARE! Do not waste your money and you time. They have a expert photographer and that is it! The clothes are terrible.