I ordered "Next Day Delivery" on Friday at 11.25 am and paid an additional £17.99. I expected my order on Saturday, as I ordered before 12 noon. I received an email mid afternoon, stating that the order was finished and had been collected by the courier. However, although DPD work on a Saturday, the fact that UK Sign Shop doesn't work, means that the order did not arrive until Monday (three days later). UK Sign Shop failed to make this clear when I received my order confirmation. The company should clearly state that orders placed before noon on Friday will not be delivered on Saturday, so it is a waste of money paying for Next Day Delivery. I fail to see how UK Sign Shop being closed on Saturday affects when DPD can deliver the goods. I won't use this company again. I was told by UK Sign Shop that this had never been an issue before - how can they be sure ? It's just that noone has complained about it and accepted shoddy service.
1 year ago
UK Sign Shop has a
4.8
average rating
from
18,800
reviews
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