Do not use this company!! We have had to send the segboard back twice now, it was faulty and after they had it for a month it was returned to us with the same fault. Sent back again and now it’s been returned broken, bent axel, headlight broken and waterproof cover ripped from charging port. Despite numerous phone calls (can’t speak to a manager and despite assurances someone will call me back, no one does), emails of complaints and a recorded delivery letter being sent they have not responded. Done some digging on the company, go onto UK trust pilot for other recent poor reviews from people. These segboards are poor quality and unsafe. I am taking this further and speaking to citizens advice bureau about getting my money refunded. It’s not worth the hassle and stress for anyone else, please avoid. UK segboards and ‘Segbo’ are different websites but the same company.... avoid them both