STAY AWAY!!! Ordered hover board, came quickly initially. It was faulty so sent back. After waiting a few weeks and after numerous emails, the same one came back in the same state - vibrating and jumping around as you stepped off it. Was told daughter getting off too quick!! They sent me videos on how and how not to get off it. Sent videos back on how my daughter was getting off very slowly. Finally agreed to send new one. Still waiting and being promised delivery after delivery. Daughter paid for this out of her own money. This company should not be trading.