The full order has not been fulfilled yet. It is unlikely to change my view though. Range of products and ease of finding and selecting was good. Checkout was easy and communication post order to speed of delivery was also good. That said order was missing key parts. Email exchange to establish next steps was poor. Missing parts were on back order for 2 weeks which has delayed the job completion. Communication from then was largely indifferent to this which for me is key. Getting a job done in a timely and methodical way is also important. Options to remedy not clearly offered. Key for me was that I simply wouldn’t have ordered the parts if they had been out of stock with a 2 week turnaround. So either system not updated or process to communicate at point of order not fit for purpose. Either way very disappointed after the ease initially.