I have used UK Tights for a number of years but felt the service and selection fell short in 2019. Firstly if you do not accept returns where the packaging is open then I suggest you always send out closed and sealed items. I have received several items from you that have arrived open. Most of which I have kept but I did return one such item. It was subsequently returned to me which I accepted only because I needed a new pair of tights. Secondly the selection and availability of products seems to less than previous years meaning that I have had to go elsewhere. I will continue to look at your website in the hope that the selection improves in 2020. On a more positive note items arrive quickly and the postage charge is more than reasonable.