They made an appointment for 5th September to carry out the PAT testing, however no-one arrived, there was no apology or explanation. Someone eventually turned up without approval, on the 25th September and was in the process of testing items that were not used, and not required to be tested. Following the work being carried out, there was someone from their office contacting our office almost every day for the payment. If they had arrived on time they would have been paid on time. I was not impressed with this company and I have told them not to contact me again next year.