Was attempting to get fire extinguishers serviced/replaced. Failed to show up for the first booking. At the second booking, their Engineer gave a price to one of my employees who is not familiar with the cost of this equipment which was vastly over the market rate. They still charged an attendance fee and a service charge after this despite there being no servicing of extinguishers. Once challenged later they refused to budge on pricing despite the price for the same item being found else where nor let me return the unused items despite wanting to do it at my own cost. Poor pricing on items and anti-consumer returns policy.