The doors they sell are NOT solid Oak doors and are NOT suitable for external use. They are constructed doors with an Oak veneer of about 1cm. Read the reviews here on Google, reviews.io rather than trustpilot.com which are not very specific. Bought two "Solid Oak Mexicano Contemporary External Door", one de-laminated and the second warped so that after it was fitted the latch would no longer work as that whole side had dropped by 2 - 4mm. There is an A4 piece of paper delivered with each door which is basically an attempt at a waiver which they will claim you either did not read or follow the instructions properly if you do have problems. Below are some excerpts from the "customer service" team: Customer Service Agent: "Should the issues have been present at the time of fitting the door, this would have been noticed during the oiling process and should have been reported. However, as these doors have been in situe for some time with no issues being reported to us, we can only decipher that this happened on site once fitted." Me: Everything happened after the doors were fitted, so how could we notice them before? The doors had three layers of oil applied, one more than they recommended. "Some time", was about 6 weeks... Customer Service Agent: "As the doors are not covered by a porch or canopy moisture has permeated the wood causing the wood to swell and contract. I can see you have issues with the complete frame cracking due to the same issue." Me: It is correct there is no canopy, however both doors are in extremely sheltered positions with walls on three sides (see photo attached), and the guttering and barge boards above the doors provide about 24 inches of cover. They did not specify a minimum amount of cover the canopy should provide. Also even with a canopy there will always be some moisture landing on the door at the bottom, where ours de-laminated. Our door is easterly facing so not facing the south westerly prevailing weather. Where they mention "I can see you have issues with the complete frame cracking due to the same issue" what she is referring to is the 12 inch solid oak frame the doors are set into, worked from Oak solid oak trunks. We are of course not asking for the frame to be replaced, we're very happy with it because guess what, ITS SOLID OAK! You pay your money and make your choice they say, but just look at how these doors are marketed on their website. "Solid Oak Mexicano Contemporary External Door" they say in the headline, 100% solid oak they shout in several places. Then in the product description they have a line that says "Our range of external doors are made from solid oak, however we do not recommend usage in exposed areas i.e. direct rain or hot sun, therefore we recommend use in sheltered areas with a porch or canopy". Most external doors I see are exposed to rain and direct sunlight (its pretty much in the job description for a door!) which most solid oak products can cope with, so why can't these I wonder?