terrible customer service! ordered a bag on a friday, monday night i get an email to say its been cancelled because its not in stock...yet they took my money and waited 4 days to tell me this, so i rang their helpline and was told to wait on hold ...after 15 mins i gave up , to then find out they had closed half an hour prior!...after 3 emails and no reply i rang again to be told i wont get money back for 5 days and there is nothing they can do. i still haven't received any email back and don't expect to! i will never shop at monsoon again!
5 years ago
Monsoon Accessorize has a
2.9
average rating
from
147
reviews
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