They make it as difficult as possible to claim and it seems I am not alone judging by the comments below. Glitches on claim site (You can't enter dentists address). Requesting so much information it takes a good 30 minutes to claim back 25 quid. I paid for my treatment by Credit Card but they are telling me the printed receipt I have supplied is insufficient as it does not show my name (why would it - what receipt ever does!) even though I have stated that the information provided is correct. Feels like a scheme is in place to loose as many claims as possible in the hope most people will just give up.