The initial response received from a member of staff confirmed that they would process the request. However, the latter part of their email stated that they were unable to process the claim. It would appear that the use of template wording is not sufficiently reviewed prior to sending out responses, as I can only assume that I received part of someone else's email reply at the end of my email. Not very professional.
There also seems to be some disconnect between the human and automated side of this organisation. I submitted my shop receipt and till receipt yesterday and, today, was advised that they were unable to pay out because they had not received both parts of the receipt. I have not used this service before and, so far, am not overly impressed by the level of service; it appears that your systems do not synchronise well with the humans in your organisation. I would have awarded three stars but, for what should be such a simple process, I have experienced unnecessary complications.
1 year ago
UK Healthcare has a
4.7
average rating
from
2,058
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.