Mandy S
I had a similar experience to previous customer in that on my first claim for a check up refund, I was then asked to provide evidence of previous two or three treatments before I had joined the scheme. Fortunately after forwarding the request by email to my dentist, they replied to me.. and I forwarded it to UK Health care. It crossed my mind if the info. My dentist then provided was insufficient I was going to cancel my policy. As it turned out, UK Health care were prompt in accepting the extra info. And I expect a refund soon .
2 years ago
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