They don't deliver. They don't tell you they aren't delivering your order on the day despite confirmation emails. I only found out when checking delivery times with DHL-the carriers- who told me that UK Floor had cancelled the delivery.Nothing from UK Floor despite my email to them informing them that the RE-SCHEDULED ( by them) delivery date could not be changed again. Despicable, uncaring service with a cavalier approach to customer service and, despite being promised a FULL refund as I cancelled the order they have deducted the fee paid for delivery - a delivery they did not fulfil and I have paid for. Avoid this sham of a company.