Poor experience. Prices are cheap but you pay for it elsewhere! So much hassle, long delays and multiple errors. 1. Failed to deliver right product 2 times and poor customer service when raised. Very frustrating and put our renovation behind with the extra cost of having to pay for our builders to come back. 2. Specifically ordered the lot from this company as the toilet we wanted was “in stock” only to be informed a few days later this was incorrect and a 2 week delay which turned into 5 weeks delay. Once it finally arrived there was a chip on the upright section which I believe wouldnt pass RAK’s quality control. In the end we got a refund and would rather pay more from a better company.