An excellent service from start to finish. Everything was thoroughly explained over the phone by Vicky who arranged an appointment for the following week. Our technician Bradley made the journey from Kent to Scotland through snow and road closures to get to us as planned. We were a little nervous about what the procedure would involve but Bradley quickly detected the fault, allayed our fears and was able to repair it with the minimum of disruption. Although only one of our mats had failed he saw the potential for the same fault to occur in the other mat and repaired both at the same time. He was a thorough professional and lovely young man. I would be more than happy to recommend this service to any potential customers.