Excellent from start to finish, we really are delighted and tbh surprised it could be fixed. We’ve had several people out to take a look at the ‘broken’ floor, but 100’s of pounds later still not working until we found these guys. Vicky in the office reassured us that it was a case of ‘when’ not ‘if’ it could be fixed. True to their word- worked around our work schedule & Doug came out Saturday morning. Three hours later after some tricky fixing, water in the cables (unusual apparently) Doug had it up and running. No mess (he even had his own vacuum), really genuine guys, 100% recommend. As the saying goes, heroes don’t always wear capes 😃