We’ve had a problem with our underfloor heating under the new floor in the kitchen for many months, and were waiting for the installer to resolve it. Eventually we decided to cut our losses and try to resolve it ourselves. We found UFH services and from then on, the problem started to go away. The first thing to know was that the problem could be located to within a few centimetres of the source, so the whole floor doesn’t have to come up. Brad was the friendly cavalry who turned up and had the fault identified in a few minutes. Half an hour later the problem had been sorted, the kitchen was clean and tidy, and we just have to replace one small piece of tile. Very impressed and relieved that we will now have a warm floor in the kitchen this winter. Thanks to Brad and Vicky for helping us so quickly.