Was looking on line for a company to repair underfloor heating. Found UFH. Phoned UFH at 11am on Tue 29th Aug 23. Spoke to Sue and asked to speak to Vicky. She was on another call, but phoned me back in minutes. What a lovely person Vicky was. I explained that I had electric underfloor heating and suspected two zones had failed. Vicky said she had just the man to fix it, Brad. At 0830 the next day (yes the next day) Brad arrived. What a nice man he was (he even let our little dog jump all over him). Brad did a full diagnostic of all our zones, included the control box and outside sensor. He confirmed two zones had failed. He gave us a price to fix which we thought most reasonable and he confirmed he could do the work there and then. Using his infrared machine he located the faults to an accuracy of an area the size of a pound coin. He moved furniture for us rolled back carpets and underlay and excavated the fault areas. Both fault were a result of installation issues 20 years ago. He then did the repairs removed the rubble and filled the holes. We were advised to wait 4hrs before putting carpets and furniture back. The work was all finished by midday. I would have no hesitation in recommending this company.