I initially went for the one off fee for a standard website. If I'd stuck to that then it would be 5☆ stupid me thought he'd upgrade to gain additional privileges. That when I became so so unhappy with this shoddy company. For around 10 months I'm saying look I've paid you an additional £500+ to build me a website that suits my needs. All I'm met with is ignorance followed by more ignorance. Close to renewal date they finally make changes to the website making reasonable but still not acceptable. I kept telling them if you want more money from me then do as I ask as £500+ isn't a small amount of money. They still didn't fine tune the website to aim at my specific market so when renewal date arrived there demanding I pay again for continuity of the website and I'm like well if you had done what I asked maybe there wouldn't be a problem getting another £500+ from me but with how you've treated me you've got zero chance of getting more money. For anyone thinking of using this joke of a company. I strong advise you DO NOT GET THE PAID UPGRADE PACKAGES. They'll take the money and do nothing for 10 month's