Booked an all day Saturday slot and waited patiently. Had received several emails and texts confirming but nobody showed up. Tried calling support line (based outside uk) and after 6 goes at 5-15 minutes on hold the line would drop as soon as anyone tried to take my call. Eventually spoke to 3 different people who all promised I would get tyres done that day. Finally at 6pm with no sign of anyone I called again and helpful chap offered to call Birmingham hub. He came back to tell me manager he spoke to said tyres out of stock. When I pushed him to ask why nobody called me he said I was never on schedule list for that day anyway. Absolute shambles of a company and I would say to anyone do not trust this business. I asked for a call back from manager and guess what……nobody has contacted me. Avoid at all costs